Fixing the Infinite Loading Issue with NodeJS/Python Selector in cPanel

If you’re an end user experiencing issues with the NodeJS or Python selector apps in cPanel, you may have encountered an infinite loading screen. This issue can be frustrating, especially when you need to manage your environments efficiently.

The Issue

When accessing the NodeJS or Python selector applications through cPanel, users might find that the page becomes stuck on loading. This problem is commonly accompanied by the following error in the logs or browser console:

var pluginVersion = ‘cat: /usr/share/l.v.e-manager/version: No such file or directory

This issue affects all versions of lvemanager between v. 7.11.8-1 and v.7.11.10-1.

Resolution

Fortunately, the CloudLinux team has identified the root cause of the issue and will release a fix in the upcoming lvemanager version 7.11.11-1. The rollout for this update is planned for August 29, 2024. Once updated, the NodeJS and Python selector apps should function normally without any further loading issues.

Workaround and Additional Information

In the meantime, if you require an immediate workaround or need more detailed information, you can refer to the following article: NodeJS and Python selector page for end users is stuck on loading.

We sincerely apologize for any inconvenience this issue may have caused. We understand how crucial these tools are for managing your development environments and appreciate your patience as we work towards a permanent solution.